If using a Mac: If using a PC:
My Video Won’t Go Through and Keeps Getting Stuck, What Should I Do?
Sorry to hear about your video getting stuck. This is most likely an issue with the format or file size of the clip. You can send your video directly to us and we’ll manually upload it for you. Click here and make sure to fill out all of the required fields to […]
My Video Is Recording is too Low / No Sound
Sorry to hear about the sound issues. If you’re having trouble recording on a laptop or desktop, you might try recording on a smartphone. The Tribute creator is able to increase the volume on any video in their Tribute. If you believe the audio will still be too low even […]
I Recorded My Video Vertically – Is That a Problem?
Recording a video vertically is not going to ruin the Tribute but it is typically preferred that every Tribute invitee record their video horizontally. The Tribute creator may ask an invitee to re-record their video horizontally and submit their video again.
Is There a Recommended Length for My Video?
Individual videos uploaded by Tribute invitees should be approximately one minute long and answer at least one of the give prompt questions. Each individual video shouldn’t be longer than 5 minutes.
Do I Have to Submit My Video by the Deadline?
Yes! Deadlines are set for a reason. Most Tributes are meant to be given as gifts so they must be completed by a certain date. Tribute creators can extend the deadline to give the invitees who haven’t submitted their videos more time.
(Safari Browser) How Do I Record a Video Using Safari on a Mac Desktop/Laptop Computer?
Safari on Mac desktop and laptops requires Adobe Flash to record videos, which often causes people problems. We recommend using Chrome or Firefox to record a video on your Mac desktop or laptop. To record a video in Safari: Step 1 – Let the Tribute know who you are by […]
How to Add/Edit a Tribute Video Password
Here’s a quick tutorial on how to Add/Edit a Password to your Tribute video montage 🙂
Do You Want to Request an Interview?
For any media inquiries or interview requests please contact Andrew Horn at andrew@tribute.co
Our Past News Stories about Tribute
coverings and articles about Tribute from well renowned sources The Daily News – Most of us will never hear our own eulogy, but a new Brooklyn start-up aims to change that NBC – Eulogy as a celebration of life The Huffington Post – Now You Can Hear Your Eulogy Before You Die The […]