If one of your Tribute participants is having trouble submitting their video, send them the links below which explain all the different ways that they can submit their video:
How to Add/Edit a Tribute Video Password
How Is the Final Tribute Delivered to Me?
I Hit Publish & Checkout. When Will My Physical Products Arrive?
When Do I Publish & Checkout?
What Forms of Payment Does Tribute Accept?
Why Does My Card Keep Getting Rejected?